Customer Service

Note: Due to the high volume of emails that we receive daily and depending on the time required to properly research each inquiry, it might take some time for one of our representatives to get back to you. We appreciate your patience.

Owner’s Dispute Resolution Program

DeMars & Associates

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  • Please provide us with the last 8 digits of your 17 digit Starcraft RV VIN number to assist us in properly identifying the exact unit. This number can be found on the lower side of the "road side" sidewall and/or may be indicated on the sales paperwork you received from your selling dealer.